While the "fail fast" ethos is good for innovation, performing analysis as part of your project's planning phase can help you understand risks before they materialize and then plan to avoid them.
Software companies that take the time to understand Information Architecture generate revenues up to seven percent higher than those that don’t. It is critical to know how the parts relate to the whole.
When you can recognize the interconnectivity of a process, it is easier to see the many possible interventions and solutions available for problem-solving.
NPS scores measure customer retention, and CSAT measures customer happiness about one specific event or product. Use both NPS and CSAT scores in tandem to learn how to improve how your customers interact with your brand.
You need to Know How Things are Going in order to ensure that Quality is Baked in. This article outlines three research methods that will help you get new data-backed insight into a user's experience with your technology.
Productive and impactful remote work is possible through the implementation of a few tips. While they may require a little discipline, adherence to these essential tips will pay off in the end.
Delegation is a key to achieving the type of harmony we all seek at work.
Two simple practices will increase your team’s productivity and help you always know how things are going.
Weekly planning and prioritizing tasks can minimize distraction and help you focus.
This daily time management tool improves your ability to focus the limited time you have to yourself.
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